Shipping policy
Shipping Policy – Relivio Health
Last updated: April 3, 2026
This Shipping Policy outlines how orders are processed, shipped, and delivered.
Processing Time
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been processed.
Shipping Time
- Estimated delivery time: 8–12 business days.
- Delivery times are estimates and may vary depending on location and carrier conditions.
Shipping Rates
- Shipping rates are calculated at checkout unless otherwise stated.
- Promotions such as free shipping may be offered from time to time.
Order Tracking
- Tracking information will be sent via email once your order has been shipped.
- Please allow 2–5 business days for tracking updates to appear.
Delays
We are not responsible for delays caused by factors outside our control, including but not limited to:
- Shipping carrier delays
- Customs processing
- Weather conditions
- Incorrect or incomplete shipping information
Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Relivio Health is not responsible for lost or stolen packages confirmed as delivered by the carrier. Please contact the shipping carrier directly for assistance.
Contact Information
If you have any questions about your order or shipping, please contact us at:
Email: support@relivio.health